Just keep cycling! You pay your rent on return, so you can keep the bike until you are done with it, unless you have decided to extend for longer than a week. By the way: longterm renters get a better rate.
When your rentalbike gets stolen, you are liable for the damage. When you lock your bike properly it is very unlikely it will get stolen. You can choose for the option of theft insurance. Check also: are bicycles insured against theft?
YES! Dutch traffic laws also apply to you when you are riding a rental bike. Stick to the rules and forget your interpretation of a "typical Amsterdam" riding style. Check Traffic Tips for safety suggestions.
No, when you rent a bicycle you are liable for theft. The risk of theft is small when you use the locks the way we will instruct you. With the option theftinsurance you can buy off this risk. Check the rates page for the insurance rates.
Yes, everyone has to leave a deposit: an official ID + € 50 per bike or simply by leaving a creditcard imprint. The deposit is not the payment of your rental, you pay the rent on return. Note that our rates are based on payment in cash.
The benefit of a bicycle is that you can park it almost everywhere. Preferably in a bikerack if you can find one available - otherwise to the railing of a bridge. Anyhow, always to a fixed structure. Make sure you never obstruct other traffic nor emergency exits, never park close to parked cars. At Central Station you are obliged to use a bikerack, bikes parked outside risk to get removed by the sanitary police!
If in doubt, make use of the bikeshed there ("Fietsenstalling") at € 1,10 per day.
We provide a puncture repairkit and airpump on request. If you know how to fix a flat you can continue your trip. Serious breakdowns are rare because our bikes are wellmaintained and they are equipped with anti- puncture tyres. There is a phonenumber on every bike to contact our workshop for a solution.
No, we don't. Nobody wears helmets in the Netherlands except for people on roadbikes or recumbent-bikes. For hygienic reasons we do not provide helmets but we do provide them for kids, because we do understand the apprehension of parents.
For you convenience and safety we provide bicycles with a low-entry or unisex frame. The bike does not discriminate who is holding the handlebars and the rigidity of these frames can't be beaten by a regular men's frame with a crossbar. We do provide some XL men's frame bikes.
It is weird, but the Dutch law allows cyclists to wear Ipod plugs and to use cellphones when participating in traffic. If you think it is a cool attitude to do this, be aware that there is an unwritten law that says that most others participants in traffic will find you very annoying - in spite you do not notice this.